You can use our VPN service from anywhere in the world. If you have trouble connecting, please contact us.
All our plans allow unlimited downloading. You don’t have to worry about paying any overage fees.
Our servers are located in the USA, UK, Canada, Japan, Singapore, Spain, France, Netherlands, Switzerland, Israel, Hong Kong, Sweden, Turkey and Germany. Please let us know if your preferred location is missing.
We support: Android,
iOS (iPhone, iPad and iPod Touch), OS/X and Windows.
Yes. As long as these are your personal devices that’s no problem. In some cases it may be necessary to connect each device to a different server to avoid conflicts.
You can switch as often as you like. Switching servers is free.
We support Twelve for Chrome, OpenConnect, OpenWEB and SSTP.
After payment our system immediately sends you the Login Details e-mail. If you haven’t received it within 30 minutes please check your spam folder or contact us.
Different people use VPN’s for different reasons. The most common uses are:
Yes. Whenever you connect to our VPN you automatically benefit from our NAT firewalls. This is included with your plan for free.
Please contact us at firstname.lastname@example.org. We prefer e-mail because our e-mail system will automatically show all your details to the support engineer. This makes it easier to provide you a relevant answer as fast as possible.
We offer a 14-day money back guarantee. If you changed your mind within this period, please contact us at email@example.com and we’ll arrange a refund promptly. No questions asked.
We prefer if you drop us a note at firstname.lastname@example.org. Alternatively you can simply stop payments to us. The service will terminate automatically.
Unfortunately we do not allow Bittorrent. Allowing bittorrent would dramatically reduce the number of data centres willing to host our servers.
To minimize abuse of our service some ports may be blocked. Please contact us if you’re running into a blocked port and need a server or service to be whitelisted.
We would love to, but unfortunately we’re unable to distinguish it from regular Bittorrent.